Maintenance Requests SLA´s

Issues Response Time

67 views 18 January, 2017 20 January, 2017 Valuekeep 0

On this list, it is possible to view the response times in minutes regarding the approval and execution of a corrective maintenance issue.
It is also possible to view the difference between the expected SLA of the requester and of the approver, and the total elapsed time
To make the provided information easier to read, it is possible to apply filtering parameters to the list.

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